Off The Hook

Squeezed April 6, 2005

Man, what a day…you’d think it was a full moon, the way people were calling in today at work. The phone was ringing off the hook. I fielded about 17 calls in the first two hours of the morning…some days I’m lucky to get even half that for the whole day. Then in the late morning I had to go to a team meeting for about two hours, and came back to find seven voicemails in the my mailbox…eek!

Fortunately, I was able to address all of them. Most of them were password resets, lockouts and the like. But on days like this, it’s a wonder, really, that I get any other work done.

One thing I noticed (and this probably led to the demise of my other journal, Tabula Rasa) is that I tend not to talk about work very much. And that’s actually for very good reason…you can get fired for it. Maybe not here, but elsewhere.

Especially in the industry I’m in (health care), it’s not just about confidentiality of business information and trade secrets…contained at 818 Keeaumoku is the medical records of half the people in this state. It’s locked up just about as tight as Fort Knox. Not the best occupation to work in and keep a blog. One slip of the keyboard, one misplaced name or medical condition, and it could mean my job.

But then at the same time, I spend one-third of my waking hours at work, so if I write about my day I guess I’d have to touch on work somehow. Fortunately, if I talk about my work in generalities I can avoid revealing confidential member information. But I don’t want to get anywhere near crossing the line.

But anyway…in the evening, I went to Niketown, as I normally do Wednesdays for a group run. Today was rather special, because Gerry Lindgren’s new book just came out. Naturally, I bought myself a copy and had him sign it. When I get the chance to really read through the book, I’ll tell more about it. Right now, I’m really tired from running nearly six miles. Time for bed.

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